Your knowledge management program needs the support of executive management to have any chance of success. In practice, this means: Instead, a better approach may be to leverage the inherent benefits of the web platform.
Knowledge Management Principles Knowledge management principles are an enduring set of guidelines for managing knowledge that are established by an organization, program or team. But, to get you started, providing you with a simple list of principles is not that effective.
Teams and individuals have a tendency to horde knowledge in their own makeshift repositories. But how can you do that? Knowledge is Stored in A Central Repository One of the biggest problems that knowledge management programs face is islands of knowledge.
If you wish to assess your position today, against this KM Framework as a benchmark, please complete the free KM Assessment. Future articles will further explore this topic, providing additional guidance and outlining concrete approaches that can be taken. In practice, this often involves starting with one problem or one area of the business that the organisation as a whole would be interested in, and cares about.
Where organisations look for such solutions, large and costly strategic plans are developed. Knowledge is Shared A primary goal of knowledge management is to facilitate the sharing of knowledge.
An approach must then be identified for each risk, either avoiding or mitigating the risk. This allows each project team to align themselves to the eventual goal, and to make informed decisions about the best approaches.
For example, quality guidelines may state that document authorship who contributed to knowledge be captured. Without the engagement and support of key stakeholder outside the IT area, these projects often have little impact.
After all, knowledge underlies everything your business does. In this way, information management projects are targeted at the most urgent business needs or issues. This is not to say that there should be one enterprise-wide system that contains all information.
This will describe how the organisation will operate, more than just describing how the information systems themselves will work.
As long as the applications all look the same, the user will be unaware that they are accessing multiple systems and servers behind the scenes.
This might involve conducting pilot projects to identifying issues and potential solutions, rather than starting with enterprise-wide deployments.
These in turn are derived from the overall business strategy and direction for the organisation as a whole. This will bring about a natural knowledge based, and knowledge driven culture and capability across the organization.
Click To Tweet Principle 7: Knowledge is Retained Knowledge is retained according to organizational retention policies.
This is a very different approach to that typically taken in organisations, and it replaces a single large centralised project with many individual initiatives conducted by multiple teams. For example, the rate of errors in home loan applications might be identified as a strategic issue for the organisation.
The following examples are a starting point. For example, minimizing the resources used by knowledge repositories. These changes will often be implemented in parallel.
This communication ensures that staff have a clear understanding of the project, and the benefits it will deliver. The underlying goal should therefore be to deliver a seamless user experience, one that hides the systems that the information is coming from. A new system might therefore be put in place along with other activities to better manage the information that supports the processing of these applications.
Organisations are simply too complex to consider all the factors when developing strategies or planning activities.
Instead of this technology-driven approach, the planning process should be turned around entirely, to drive projects based on their ability to address business needs.
When added up over time, these numerous small changes have a major impact on the organisation. This is a pre-requisite for achieving the required level of adoption.Companies that are serious about knowledge often create formal knowledge-management functions.
A knowledge leader sets the course and attends to the knowledge creation process.
For example, a job title at Philip Morris is knowledge champion. Monsanto has a director of knowledge management. Dow Chemical has a director of intellectual asset management.
Stephanie Barnes and Nick Milton list ten key strategic principles for Knowledge Management (KM) and explain how each contributes to the success of a KM program.
The Ten Principles Behind Your KM Strategy.
Stephanie Barnes and Nick Milton. Knowledge Management (KM) has been around nearly two decades. now with as many failures as successes.
Knowledge Management Principles. This section lists some key KM Principles and a KM Framework for implementing effective Knowledge Management initiatives. What is a Knowledge Management Principle?
What do we mean by KM Principles? Well a dictionary definition of a principle is a 'fundamental truth or law as a basis of reasoning or action'.
Enunciating 10 principles of knowledge management, Professor Davenport establishes a framework which senior company executives can use to govern their approach to knowledge. He also uses the Hewlett-Packard Company, in an accompanying case study, to illustrate how rapidly the knowledge management concept can spread throughout a company even without a top-down mandate.
Army Knowledge Management Army Knowledge Management Principles The Army Knowledge Management Principles transcend technology advancements, mission, policy or organizational changes. They embrace an enterprise focus.
The principles are organizationally indepen-dent; that is, they apply to most enterprises. THE PRINCIPLES AND PRACTICE OF KNOWLEDGE MANAGEMENT by Martie Maria Squier Submitted in fulfilment of the requirements for the degree of.Download